Shipping Policy
1. Areas We Ship To
Shipping is valid in the contiguous US. We do not ship to Canada or internationally at this time.
2. Shipping Costs
Shipping costs are determined by the destination of a customer’s order.
3. Qualifying for Free Shipping
We provide free shipping for qualifying purchases. Purchases greater than $49, before any additional fees, are shipped for free.
Shipping for Wholesale orders is calculated separately and will be done so in the checkout process.
4. Our Processing Time
All orders that Jaybee’s Nuts receive on a business day will be processed within 24 hours. We will verify the order, perform quality checks, and package the products for shipping. If an order is placed after business hours, it will be processed the next opening business day. Our business hours are as follows:
M – Th: 9am – 5pm
F: 9am – 12pm
5. Our Shipping Time
Shipping time refers to the time period taken for the order to be shipped to the destination from our warehouse. Domestic orders are shipped by either the US Postal Service (USPS) or the United Parcel Service (UPS). This is usually a period of 2 to 4 days but depending on varying circumstances, the shipping time may take longer.
6. Damaged Shipments
For any items shipped, we are not responsible for how the packages arrive from damages that are done in transit or during the delivery. For any items damaged during shipment, please contact your local shipping provider.